Task Areas

The objective of this task area is to support Biomedical Research, Health Sciences and Healthcare by performing studies and analyses and providing operational, technical, and maintenance services for the systems, subsystems, and equipment, some of which interface with, and are extensions to, information systems throughout the federal government. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

a) Health Sciences Informatic and Computational Services

b) Health Communication Support Services and Enhancements to Facilitate Integration and Data Exchange at the Federal, State, and Local Level

c) Integration of Health Systems Across Federal Agencies and Public and Private Healthcare Systems

d) Modernization and Enhancement of Existing Health IT Legacy Systems

e) Automation of Administrative and Clinical Processes

f) Biomedical Information Services

g) Biomedical Modeling, Visualization, and Simulation

h) Biosurveillance and Disease Management Support

i) Scientific Computing Services

j) IT Clinical Support Services

k) Telemedicine (e.g., mobile health/mHealth)

l) Healthcare Payment Processes and Fraud and Abuse in Medical Claims

m) Health Emergency Preparedness and Response to Include IT Support for Epidemic and Bio-Terrorism Simulations, Emergency Response Training, Exercise Support, etc.

n) Security of Healthcare and Biomedical Research Systems

o) IT Service Management

p) Healthcare Systems Studies

q) Natural Language Processing Software and Services (Biology/Medicine Focus)

r) Medical Computer-based Training

s) Standards Development for Health IT Services

The objective of this task area is to support Chief Information Officers (CIOs) in implementing laws, regulations, and polices and to facilitate evolving CIO practices. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

IT Governance Process Development and Management

Workforce Management

Capital Planning and Investment Control Support

Independent Verification and Validation

Agency Information Technology Architecture Support

IT Portfolio Analysis

Risk Management

Program Analyses and Implementation (including Business Cases Analysis, Cost/Benefit Analysis and Cost Effectiveness Analyses)

IT Organizational Development

Program Management Office Support

Advisory and Assistance Services

FEA Alignment Support Services

Market Research

This objective of this task area addresses systems and services that support the collection, storage, and retrieval of digital images. Digital images can include scanned documents, medical images, geographical information systems, video, and photographs. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Document Management Systems

Image Conversion

Image Content Management

Medical Imaging, including Picture Archiving and Communication Systems

Document Imaging

Workflow Management for Digital Imaging Functions

Geospatial and Scientific Imaging

Environmental Imaging

Image Analysis

3D Immersive Visualization

Imaging Related to Laboratory and Test Equipment

Security Imaging

Identity and Access Management

The objective of this task area is to support the operation and maintenance of IT systems, keeping IT systems viable with supported vendor releases or off-the-shelf applications software upgrades. Operations and maintenance on IT systems shall include all software and hardware associated with mainframes, client/server, web-based applications, and networking. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

a) Operational Support

b) Software Maintenance and Upgrades

c) Telecommunications Maintenance (Data, Voice, Images, including Wireless)

d) Infrastructure Management Services (IMS)

e) Configuration Management

f) Network/Hardware Support

g) Help Desk/IT Support

h) Resource Management

i) Backup and Recovery Management

j) Installation, Configuration, and Tuning

k) Electronic Software Licensing Services including license: deployment, management, tracking,upgrading, etc.

l) System Management

m) IT Training

n) IT Operation and Maintenance Planning

o) Data Quality Management

p) Transformation Services

q) Continual Service Improvement

r) Balanced Scorecard for Operations

s) IT Infrastructure Optimization

The objective of this task area is to support the development and deployment of integrated information systems, which includes the integration of technical components, information technology components,organizational components and documentation. Integration projects can support a wide range of agency functions. In the healthcare and research domain, medical imaging systems, patient management systems, clinical management systems, and laboratory management systems are often provided via integration of commercial components with existing infrastructure. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

a) Infrastructure Engineering, Development, Implementation, Integration

b)Enterprise Application Integration

c) Gap Analysis and Benchmarking (Data, Voice, Images, including Wireless)

d)Data Migration and Integration(IMS)

e) Acquisition Support

f) Risk Assessment

g) Open Source Integration

h) Enterprise Data Management

i) Collaboration Tools

j) Business Process Reengineering

k) Test and Evaluation Services

l) Financial Analysis

m) Feasibility Studies

n) Requirements Analysis

o) System Design Alternative (SDA) Studies

p) Systems Engineering

q) Architecture Validation and Verification

The objective of this task area is to support government services that are provided through digital, electronic means, creating a transparent interaction between government and citizens (G2C – government-to-citizens), government and business enterprises (G2B – government-to-business enterprises) and government interagency relationships (G2G - government-to-government). A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

Data Warehousing and Data Mining

Business Intelligence

Web Development and Support

Electronic Commerce and Electronic Data Interchange

Customer Relationship Management

Knowledge Management (IT-based sharing/storing of agency individuals’ knowledge)

IT –Enhanced Public Relations

IT Strategic Planning

Records/Document Management

Business-to-Government (B2G) Solutions

Communications Management

Accessibility Services (508 and 504 compliance)

Automated Abstraction, Taxonomies, and Ontologies

Deep web and federated searching

Computational linguistics and machine-based translation

Telecommuting Support Services

Interactive Marketing

The objective of this task area is to develop customized software applications, database applications, and other solutions not available in off-the-shelf modular software applications. A comprehensive, but not limited, sampling of work to be performed under this task area is shown below:

a) Requirements Analysis, Design, Coding, and Testing

b) Enterprise Application Integration

c) Gap Analysis and Benchmarking (Data, Voice, Images, including Wireless)

d) Multimedia Software for Patient/Staff Education(IMS)

e) Program Evaluation Software

f) Administrative and General Decision Support Software

g) Business Intelligence and Analytics

h) GIS-Enhanced Planning and Program Evaluation Software

i) Web 2.0 Development and Management

j) Database Development and Management

k) Clinical Protocol and Quality Assurance Decision Support Software

 

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